Wiiisdom Customer Center

Showing 1 - 7 out of 7 articles found

  • 360Suite Office Hours

    French version below As part of your 360Suite maintenance or subscription, you can meet with our Solution Specialist team during the next Office Hours session. They will be happy to answer any questions you may have about 360Suite, including: ...

  • Team Management page

    Our Wiiisdom support platform offers lots of capabilities regarding our solutions: downloads, documentation, knowledge base, support, etc. Having the right people accessing it in your organization is important for using our products. That’s why you ...

  • Wiiisdom ID Sign Up

    1. Access the login page https://support.wiiisdom.com/login: 2. Click the "Log in or Sign up via Wiiisdom ID" button: It will open the Log in page. 3. From it, click the "Sign up" link to go to the Sign up page and create/register your Wiiisdom ID: ...

  • My Upload page

    When a support agent requests a log or other sizable files that cannot be accommodated as a ticket answer or email attachment, please follow these instructions: Go to My Uploads: Drop or browse the file: Click upload: Click on the message above the ...

  • License page

    Our Wiiisdom support platform provides you with a page to list and review all your Wiiisdom licenses. These features can be accessed by opening the user drop-down menu as an admin: From the License List page, you can review all licenses, including ...

  • Where to find the SHA256 checksum for downloaded products?

    If you need to retrieve the downloaded file SHA 256 checksum to check the downloaded file, you can directly click here before you download the package: The SHA256 of the product will be copied and you can compare it against the one computed on your ...

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