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Error while sending documents to SharePointOnline and SharePoint 2016

Symptom

Error message received when publishing to a SharePoint 2016 or SharePoint Online destination:
  • “Destination type not supported“
  • 403:Forbidden
  • “Destination is not formatted correctly“


Environment

  • 360Cast 
  • Web Platform
  • Windows
  • Linux

Reproducing the Issue

  1. Create a new 360Cast Destination List using SharePoint as the destination
    1. SharePointOnline format:- <domain>:<username>:<password>:<site><path>
    2. SharePoint 2016: <domain>:<port><username>:<password>:<site><path>:(s) [:s parameter is used when SharePoint site is access using HTTPS instead of HTTP]
  2. Create new 360Cast task to publish the reports to SharePoint 2016 or SharePoint Online


Cause

There are multiple possible causes for this behaviour:
  1. There are extra spaces in the site or path.
  2. There is a lack upload permission access to the site.
  3. Adding %20% (HTML encoding) instead of spaces in the destination path.
  4. Incorrect port number.
  5. Missing :s parameter in case of HTTPS.
  6. Type of authentication protocol or available port in case of SharePoint on-premise.

Resolution

For each of the causes above, here is a resolution:
  1. Remove any extra spaces in the site or path.
  2. Ensure the appropriate upload permission access to the site are granted to the user.
  3. Use spaces instead of %20% (HTML encoding) in the destination path.
  4. Verify and specify the correct port number.
  5. Include the :s parameter in case of HTTPS for the SharePoint site.
  6. Ensure the correct type of authentication protocol and the correct port is available for SharePoint on-premise.

Keywords

error message 360cast cast sharepoint

Product

Product or Product version

  • 360 Web Platform

Languages

  • English US
  • English UK
  • French

Last updated almost 3 years ago