Error : "java.lang.OutOfMemoryError: GC overhead limit exceeded"

Symptom

When running 360Eyes jobs, the following error may be encountered: "java.lang.OutOfMemoryError: GC overhead limit exceeded"

2014-11-14 15:05:00 +0100 INFO Creating hash for CUID-ShortName/path universe link: done 2014-11-14 13:52:18 -0500 SEVERE Error during the job launch: java.lang.OutOfMemoryError: GC overhead limit exceeded

Environment

360Eyes
SAP BusinessObjects Enterprise XI 3.1
SAP BusinessObjects Business Intelligence 4.0
SAP BusinessObjects Business Intelligence 4.1
SAP BusinessObjects Business Intelligence 4.2
SAP BusinessObjects Business Intelligence 4.3

Cause

This is caused by a lack of memory (i.e. heap) in the Java Virtual Machine (JVM).

Resolution

Extra memory can be allocated when launching a job by editing the JVM argument line and updating the following parameter at the beginning of the line:

-Xmx1024m in the JVM Arguments section - as follows if running from the CMC:

And as follows if running from the 360eyes_GUI_BI4.bat file located under the directory 360eyes\tools:

Note: Typically, the default maximum Java allocation is -Xmx1024m, It can be increased if that value is insufficient. For example -Xmx2048m.

Keywords

RESTful, URL

Product

Product or Product version

360Eyes

Languages

English