"could not send the result email..." error when doing a 360Bind Comparison task with option to send comparison results by email
Symptom
Error in the 360Bind Comparison Job log "could not send the result email: java.lang.ClassCastException: Cannot cast class com.gbs.bind.model.excel.BindExcelFile to class com.gbs.bind.model.xml.BindXmlFile"." and no email is generated.
Environment
- 360Suite Legacy
- SAP BusinessObjects Business Intelligence 4.1
- SAP BusinessObjects Business Intelligence 4.2
Reproducing the issue
- Create a Comparison Job.
- As part of the Comparison Job, select the option Excel: Send Comparison detail.
- Schedule the task.
- The task completes with a warning. In the logs, there's the following error: "could not send the result email: java.lang.ClassCastException: Cannot cast class com.gbs.bind.model.excel.BindExcelFile to class com.gbs.bind.model.xml.BindXmlFile".
Cause
The option "Send comparison detail" is not applicable for Excel files. Use "Send comparison summary" only when working with Excel files.
Resolution
- When working with Excel export files in a 360Bind Comparison job, only use the option Excel: Send Comparison summary.
Keywords
email, fail, send, results, summary, compare
Product
Product or Product version
- 360Bind Legacy
Languages
- English US
- English UK
- French
Last updated about 5 years ago