Error : "Can't instanciate Webi Factory"
Symptom
When running WEBI jobs, the following error may be encountered:
2014-11-14 15:05:00 +0100 INFO Creating hash for CUID-ShortName/path universe link: done
2014-11-14 15:05:00 +0100 INFO Getting url
2014-11-14 15:05:00 +0100 INFO Found url : http://boserver:6405/biprws
2014-11-14 15:05:00 +0100 INFO Getting token
2014-11-14 15:05:01 +0100 SEVERE com.gbs.a.e: Error when launching job: com.gbs.a.e: Can't instanciate Webi Factory: java.lang.reflect.InvocationTargetException
2014-11-14 15:05:00 +0100 INFO Getting url
2014-11-14 15:05:00 +0100 INFO Found url : http://boserver:6405/biprws
2014-11-14 15:05:00 +0100 INFO Getting token
2014-11-14 15:05:01 +0100 SEVERE com.gbs.a.e: Error when launching job: com.gbs.a.e: Can't instanciate Webi Factory: java.lang.reflect.InvocationTargetException
Environment
- 360Eyes
- SAP BusinessObjects Enterprise XI 3.1
- SAP BusinessObjects Business Intelligence 4.0
- SAP BusinessObjects Business Intelligence 4.1
- SAP BusinessObjects Business Intelligence 4.2
- SAP BusinessObjects Business Intelligence 4.3
Cause
360Eyes WEBI jobs on versions more recent than 2021.1 use the RESTful SDK stack by default.
Resolution
As a result, the following must be checked:
- Is the WACS (Web Application Container Service) running AND active on the BI4 system (mandatory for RESTful SDK)?
- Check the WACS HTTP port (in Services > WACS > Properties > HTTP Configuration). The default port is: 6405 (http://<BO_server>:6405/biprws)
- Was the RESFUL Web Service installed at BOE platform deployment time?
- Is the URL set in CMC > Applications > RESTFUL Web Services valid? Does it return any XML flow?
If all of the above look good and properly configured (regarding WACS and set URL), please contact the GB&SMITH support for more in-depth troubleshooting.
Keywords
RESTful, WACS
Product
Product or Product version
- 360Eyes
Languages
- English
Last updated over 2 years ago