Error : "Can't instanciate Webi Factory"


When running WEBI jobs, the following error may be encountered:

2014-11-14 15:05:00 +0100 INFO Creating hash for CUID-ShortName/path universe link: done
2014-11-14 15:05:00 +0100 INFO Getting url
2014-11-14 15:05:00 +0100 INFO Found url : http://boserver:6405/biprws
2014-11-14 15:05:00 +0100 INFO Getting token
2014-11-14 15:05:01 +0100 SEVERE com.gbs.a.e: Error when launching job: com.gbs.a.e: Can't instanciate Webi Factory: java.lang.reflect.InvocationTargetException


  • 360Eyes
  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence 4.0
  • SAP BusinessObjects Business Intelligence 4.1
  • SAP BusinessObjects Business Intelligence 4.2
  • SAP BusinessObjects Business Intelligence 4.3


360Eyes WEBI jobs on versions more recent than 2021.1 use the RESTful SDK stack by default.


As a result, the following must be checked:

  • Is the WACS (Web Application Container Service) running AND active on the BI4 system (mandatory for RESTful SDK)?
  • Check the WACS HTTP port (in Services > WACS > Properties > HTTP Configuration). The default port is: 6405 (http://<BO_server>:6405/biprws)
  • Was the RESFUL Web Service installed at BOE platform deployment time?
  • Is the URL set in CMC > Applications > RESTFUL Web Services valid? Does it return any XML flow?

If all of the above look good and properly configured (regarding WACS and set URL), please contact the GB&SMITH support for more in-depth troubleshooting.




Product or Product version
  • 360Eyes


  • English

Last updated about 2 years ago